Make clear decisions under pressure



Emma Churchman is a nationally certified trauma chaplain, executive mentor, 3x bestselling author, and disaster recovery expert with more than 25 years of experience working at the intersection of crisis, trauma, leadership, and recovery.
She helps leaders and organizations navigate the human side of disruption - so they can make better decisions, lead their people effectively, and recover without losing the people doing the work.
25+ Years in Crisis & Disaster Recovery | 3x Bestselling Author | National Keynote & Plenary Speaker
A disaster may last days.
Recovery can last years.
But the human impact can last even longer.
Leaders are expected to keep making decisions.
Teams are expected to keep performing.
Frontline workers continue serving people who are struggling.
And organizations try to rebuild while the people doing the rebuilding are carrying their own stress, grief, uncertainty, and trauma.
Most organizations know how to respond to the emergency.
Far fewer know how to lead through what comes next.
That's where Emma Churchman's work begins.
Drawing on more than 25 years in disaster recovery and trauma work, Emma helps leaders understand what prolonged crisis does to people and organizations - and what resilient leadership looks like when the old playbook no longer works.
Crisis demands a different kind of leadership.
Emma gives leaders practical tools for making decisions, communicating clearly, managing uncertainty, and maintaining trust when they don't have all the answers.
The emergency may be over, but the recovery isn't.
Emma explores the human impact of prolonged crisis on leaders, frontline workers, volunteers, organizations, and communities - and why the long tail of disaster requires a different leadership response.
Resilience isn't just about individual coping.
Organizations need systems, cultures, and leadership practices that recognize the cumulative effects of high-stress work and give people a path toward recovery.
She has spent more than 25 years working in the aftermath of crisis.
As a nationally certified trauma chaplain, executive mentor, disaster recovery professional, and bestselling author, Emma brings together expertise that rarely appears on the same stage:
Trauma + Disaster Recovery + Leadership + Organizational Resilience
Her audiences don't simply hear about resilience.
They learn how to lead through uncertainty, recognize what crisis is doing to their people, and build organizations capable of recovering without sacrificing their mission or their workforce.

Emma's presentations can be customized for your industry, audience, and event goals.
Resilient Leadership When the Rules Change
Format: 45–60 minute keynote | 75–90 minute keynote + workshop
Ideal for: Executive leadership conferences, professional associations, women in business, entrepreneurs, corporate leadership programs, and organizations navigating significant change.
Every leader eventually reaches a moment when the old maps stop working.
A crisis changes the information available, increases emotional pressure, accelerates decision-making, and exposes weaknesses that may have been invisible during normal operations.
In Leading in the Deep End, Emma draws on more than 25 years of crisis and disaster-recovery experience to help leaders navigate the moments when certainty disappears.
Audiences will learn how to:
Make clear decisions under pressure
Lead without pretending to have all the answers
Recognize how stress affects leadership behavior
Communicate effectively during uncertainty
Maintain trust when people are overwhelmed
Identify the next right decision when the full path isn't visible
What Happens When the Headlines Fade
Format: 45–60 minute keynote | Conference plenary | Workshop
Ideal for: Emergency management, disaster response and recovery, insurance, restoration, government, nonprofits, humanitarian organizations, healthcare, and faith-based organizations.
The emergency may last days. Recovery can last years.
Yet organizations often prepare extensively for the immediate response while giving far less attention to what happens to the people who remain after the crisis.
Drawing on decades of disaster-response experience and her work following Hurricane Helene, Emma takes audiences beyond the disaster itself and into the long aftermath.
She explores the cumulative impact of crisis on responders, volunteers, leaders, service providers, and communities - and what organizations can do differently.
Audiences will learn how to:
Why the end of the emergency is not the end of the trauma
How cumulative exposure affects people doing recovery work
What leaders miss when they measure only immediate outcomes
How secondary trauma and compassion fatigue affect teams
Why recovery requires more than operational resilience
How organizations can protect the people responsible for rebuilding
The Leadership Problem Organizations Don't See Coming
Format: 45–60 minute keynote | 90 minute workshop
Ideal for: CEOs, HR executives, people leaders, healthcare organizations, financial services, customer-facing organizations, and professional associations.
Trauma doesn't stay neatly contained within the person experiencing it.
It can show up in decision-making, communication, conflict, absenteeism, turnover, disengagement, customer interactions, and leadership behavior.
Emma helps leaders recognize the organizational consequences of unaddressed trauma - and understand why resilience isn't simply an employee wellness issue.
It's a leadership issue.
Audiences will learn how to:
Recognize trauma activation in themselves and others
Distinguish ordinary stress from deeper patterns
Respond without escalating difficult situations
Build psychologically safer teams
Reduce the cumulative impact of high-stress work
Create practical pathways from crisis toward recovery

Building Organizations That Can Recover Without Losing Their People
Format: 60-90 minute keynote/workshop
Ideal for: Organizations with frontline teams, healthcare, education, libraries, social services, nonprofits, disaster response, and other high-stress workplaces.
Most organizations have plans for what to do when something goes wrong.
Far fewer have a plan for what happens to their people afterward.
Emma introduces leaders to practical strategies for recognizing, responding to, and recovering from workplace stress, secondary trauma, cumulative grief, and prolonged disruption.
Participants will learn how to:
Build trauma-aware team cultures
Support employees after difficult events
Recognize changes in behavior and engagement
Create practical recovery pathways
Support frontline workers and service professionals
Turn crisis experience into organizational learning
Leading the Long Tail of Crisis
Format: 45-60 minute keynote | Conference plenary
Ideal for: Emergency management, disaster response and recovery, insurance, restoration, government, nonprofits, humanitarian organizations, healthcare, and faith-based organizations.
When the cameras leave and the headlines disappear, communities and organizations are still rebuilding.
Emma explores the overlooked months and years after a crisis - the period when leadership fatigue increases, recovery becomes harder to sustain, and the people doing the work may be carrying the accumulated weight of everything they have experienced.
This keynote explores:
Long-term recovery
Human resilience
Leadership fatigue
Secondary trauma
Organizational memory
Community rebuilding
Sustainable recovery
“I was on the edge of my seat the entire time Emma spoke.”
“I could listen to Emma for hours. She has a rare gift for truly engaging an audience - warm, captivating, and impossible to tune out.”
~ Lisa Goossen, Mennonite Disaster Service
“Emma held our full attention for two straight hours.”
“Emma delivered her keynote over lunch to a room with 700 people in it. Her message was so poignant that people stopped eating. You could hear a pin drop.”
“Her ability to understand our unique business challenges is remarkable.”
750 people. One keynote.
A room full of disaster-response professionals.
Emma's plenary keynote explored disaster recovery in rural Appalachia and the human realities that continue long after the immediate emergency.
300 People | Wichita, Kansas
Emma delivered a keynote exploring disaster recovery, resilience, and the human experience of rebuilding after crisis.
National Voluntary Organizations Active in Disaster (NVOAD)
National Conference • Plenary Speaker • 750 attendees
Mennonite Disaster Service
75th Anniversary Celebration • Keynote Speaker • 300 attendees
Warren Wilson College
Recovery, Rebuilding & Rethinking Post-Helene Series • Keynote Speaker
Women's Business Enterprise National Council (WBENC)
From Crisis to Wisdom: Building Resilient Business Leadership
Women's Business Enterprise Council Metro NY + Greater DMV
Leading in the Deep End: Leadership & Resilience Under Pressure
Greater Women's Business Council
Leading in the Deep End: Leadership & Resilience Under Pressure
Women's Business Enterprise Council West
Leading in the Deep End: Leadership & Resilience Under Pressure
Domestic Violence & Elder Abuse Awareness Conference
Crisis Within a Crisis: What Service Providers Need to Know About Post-Disaster Abuse
Emma brings more than 25 years of experience working in crisis, trauma, disaster response, and recovery.
Emma translates the realities of crisis into practical strategies leaders can use to make decisions, communicate, and lead under pressure.
As a nationally certified trauma chaplain and founder of the Trauma Recovery Certification Program, Emma understands the human side of crisis at a depth few leadership speakers can match.
Emma has delivered keynote and plenary presentations for audiences ranging from professional associations and business organizations to national disaster-response conferences.
Emma is the author of three bestselling books addressing trauma, disaster recovery, and resilient leadership.
Emma combines professional expertise with lived experience, creating presentations that are substantive, deeply human, and immediately relevant.
Nationally Certified Trauma Chaplain
Executive
Mentor
3x Bestselling
Author*
Founder, Trauma Recovery Certification Program
25+ Years in Crisis & Disaster Recovery
National Keynote & Plenary Speaker
*Emma's Books Include:
The Deep End of Hope in the Wake of Hurricane Helene (GracePoint, 2025)
Unshattered (GracePoint, 2025)
Navigating the Deep End: Resilient Leadership in a Volatile World (GracePoint, 2026)
CORPORATE LEADERSHIP
Executives • HR • People & Culture • Organizational Development • Leadership Programs
PROFESSIONAL ASSOCIATIONS
Annual conferences • Leadership summits • Member education • Executive programs
DISASTER & EMERGENCY MANAGEMENT
Emergency managers • Disaster-response organizations • Recovery professionals • Volunteers
HEALTHCARE & HUMAN SERVICES
Healthcare • Libraries • Social services • Community organizations
INSURANCE & RESTORATION
Claims • Recovery • Restoration • Customer-facing teams
GOVERNMENT & NONPROFITS
Public agencies • Humanitarian organizations • Community organizations • Philanthropy
FAITH & VALUES-BASED ORGANIZATIONS
Organizations seeking a deeper conversation about resilience, meaning, service, and recovery
Resilience is often described as the ability to "bounce back."
But after a major crisis, there may be no going back.
The organization has changed.
The community has changed.
The people have changed.
The question isn't:
"How do we get back to normal?"
The better question is:
"How do we move forward with greater clarity, wisdom, capacity, and connection?"
That is the work of trauma-resilient leadership.
Whether you're planning a national conference, leadership summit, professional association meeting, organizational retreat, or specialized disaster-response event, Emma can customize her message for your audience and goals.
Her presentations combine storytelling, practical leadership frameworks, trauma expertise, and real-world experience to give audiences both a new way of seeing crisis and tools for navigating it.
Not sure what you need? Tell us about your audience, event, and goals, and we'll help determine the keynote or workshop that is the best fit.
